FAQ
1. What is ChillWarm Store?
ChillWarm is an online store specializing in stylish home décor and innovative home gadgets designed to enhance comfort, aesthetic appeal, and everyday living.
2. Where do your products come from?
Our items are sourced from trusted manufacturers and suppliers who meet high standards for quality, durability, and modern design.
3. Do you offer international shipping?
Yes! We ship to most countries worldwide. Shipping availability will be shown at checkout.
4. How long does delivery take?
Delivery time varies by location, typically ranging from 7–15 business days. Once your order ships, you’ll receive a tracking number to monitor its progress.
5. What if my item arrives damaged?
If your order arrives damaged or defective, contact our support team within 48 hours, and we’ll arrange a replacement or refund.
6. Can I return or exchange my order?
Yes! ChillWarm offers a 30-day return policy for unused, unopened items. Simply reach out to our support team for instructions.
7. What payment methods do you accept?
We accept major payment options including credit/debit cards, PayPal, and secure online payment gateways.
8. Do your gadgets come with a warranty?
Most gadgets include a limited warranty covering manufacturing defects. Warranty details are provided on each product page.